TERMS OF USE

Effective Date: January 9th, 2023    | Last Updated: May 19, 2026

Welcome to balancedlivermore.com (the “Site”), operated by Balanced Livermore Chiropractic and Rehabilitation A Berglund Chiropractic Corporation (“Balanced Livermore,” “we,” “us,” or “our”), located at 1422 Concannon Blvd., Livermore, CA 94550. These Terms of Use (“Terms”) govern your access to and use of the Site, including any content, functionality, blog posts, online booking, patient forms, and services we make available through the Site.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

1. Medical Disclaimer — Read Carefully
The information on this Site is provided for general educational and informational purposes only. It is not intended as, and should not be relied upon as, medical advice, diagnosis, or treatment. Reading the Site does not create a doctor-patient relationship. Always seek the advice of a qualified healthcare provider with any questions you may have about a medical condition. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
Blog posts, condition pages, FAQs, service descriptions, videos, and other content on the Site describe chiropractic care and rehabilitation in general terms. They do not constitute a specific diagnosis, treatment plan, or recommendation for any individual. Your individual care must be evaluated by a licensed chiropractor or other qualified healthcare provider in person.
Balanced Livermore makes no representation or warranty that any content on the Site is appropriate or applicable to your specific health situation. Reliance on any information provided on the Site is solely at your own risk.

2. No Doctor-Patient Relationship
Using the Site, contacting us through the Site (including via contact forms or email), scheduling an appointment, or reading any content on the Site does not by itself create a doctor-patient relationship between you and any chiropractor, massage therapist, or other healthcare provider at Balanced Livermore. A doctor-patient relationship is established only after an in-person evaluation at our clinic and execution of any required intake paperwork.

3. About Our Services
Balanced Livermore is a licensed chiropractic and rehabilitation clinic located in Livermore, California. Our doctors are licensed by the California Board of Chiropractic Examiners. We provide chiropractic care, physiotherapy modalities, rehabilitation exercises, massage therapy, and related services. Treatment plans, fees, insurance acceptance, and scheduling are governed by the policies provided to you at the time of your appointment, not by the Site.
Information about insurance acceptance, pricing, hours, and services on the Site is provided in good faith and is believed to be accurate as of the date of publication. Insurance coverage, rates, hours, and services may change without notice; please call (925) 273-7016 to confirm.

4. Online Booking and Third-Party Services
Online booking is provided through a third-party scheduling platform (Jane App). When you book online, you are also subject to the terms of service and privacy policy of that platform. Balanced Livermore is not responsible for the availability, performance, or content of any third-party site, service, plug-in, or integration linked from or embedded in the Site, including but not limited to Jane App, Google Maps, Instagram, Facebook, payment processors, and analytics providers.
Links to third-party sites are provided for convenience only and do not constitute endorsement of those sites or their content.

5. Privacy and HIPAA
Your use of the Site is also governed by our Privacy Policy, available at balancedlivermore.com/privacy-policy, which is incorporated by reference into these Terms.
Information you provide through the Site about your health (for example, on an intake form or appointment request) is treated as Protected Health Information (“PHI”) under the federal Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”), and is handled in accordance with our Notice of Privacy Practices, available upon request at our clinic and online.
Please do not send sensitive medical information through general contact forms or unencrypted email. If you need to communicate specific health information, please call us or use a secure channel provided by our office.

6. Intellectual Property
All content on the Site — including text, graphics, logos, photographs, videos, blog posts, service descriptions, and the overall design — is owned by Balanced Livermore or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may view and print Site content for your own personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, or otherwise exploit any content on the Site for commercial purposes without our prior written consent. “Balanced Livermore,” our logo, and related marks are trademarks of Balanced Livermore.

7. User Conduct

• When using the Site, you agree that you will not:
• Use the Site in any way that violates any applicable federal, state, or local law or regulation.
• Attempt to gain unauthorized access to the Site, our servers, or any connected systems.
• Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission.
• Submit false, misleading, or fraudulent information through any Site form, including appointment requests or insurance verification forms.
• Upload or transmit any virus, malware, or other code intended to disrupt or damage the Site.
• Harass, abuse, or threaten any other user, our staff, or our patients.
• Use the Site to transmit advertising or solicitations, including chain letters or spam.

8. Testimonials, Reviews, and Patient Stories
Testimonials and patient stories on the Site reflect the personal experiences of specific individuals at a specific point in time. They are not a guarantee, warranty, or prediction of results for any other person. Individual results from chiropractic care, rehabilitation, or massage therapy vary based on a wide range of factors and cannot be guaranteed.
Where required, testimonials are used with the patient's written consent. Names may be abbreviated to protect privacy.

9. User Submissions
If you submit any comment, review, photo, video, or other content to the Site or to our social media channels (a “Submission”), you grant Balanced Livermore a perpetual, royalty-free, worldwide, non-exclusive license to use, reproduce, modify, publish, and display that Submission in connection with our practice and marketing, in any media now known or hereafter developed. You represent that you own or have the right to grant such a license, and that your Submission does not violate any third-party right.

10. Disclaimer of Warranties
THE SITE AND ALL CONTENT, MATERIALS, AND SERVICES ON OR ACCESSIBLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, BALANCED LIVERMORE DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
We do not warrant that the Site will be uninterrupted, secure, or free of errors, viruses, or other harmful components, or that any content on the Site is accurate, complete, or current.

11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL BALANCED LIVERMORE, ITS OWNERS, DOCTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR ANY CONTENT ON IT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for personal injury caused by negligence in the delivery of in-person clinical care.

12. Indemnification
You agree to defend, indemnify, and hold harmless Balanced Livermore and its owners, doctors, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your misuse of the Site.

13. Changes to the Site and These Terms
We may modify, suspend, or discontinue the Site (or any portion of it) at any time without notice. We may also revise these Terms from time to time by posting an updated version on the Site. The “Last Updated” date at the top reflects the most recent revision. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law and Venue
These Terms and any dispute arising out of or relating to them or your use of the Site are governed by the laws of the State of California, without regard to its conflict-of-laws principles. You agree that any legal action or proceeding will be brought exclusively in the state or federal courts located in Alameda County, California, and you consent to the personal jurisdiction of those courts.

15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

16. Entire Agreement
These Terms, together with our Privacy Policy and any clinic-specific consents, agreements, or notices provided to you at the time of treatment, constitute the entire agreement between you and Balanced Livermore regarding your use of the Site, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

17. Contact Us
If you have any questions about these Terms, please contact us:
Balanced Livermore Chiropractic and Rehabilitation A Berglund Chiropractic Corporation
1422 Concannon Blvd., Livermore, CA 94550
Phone: (925) 273-7016
Email: info@balancedlivermore.com
Website: balancedlivermore.com