PRIVACY POLICY
BALANCED LIVERMORE Chiropractic and Rehabilitation
At Balanced Livermore Chiropractic and Rehabilitation, we are committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.
1. Information We Collect
We may collect the following types of information when you interact with our clinic, website, or communication systems:
2. How We Use Your Information
The information we collect is used solely to support your care and improve your experience with our clinic. This includes:
3. No Sale or Sharing of Personal Information for Marketing
Balanced Livermore Chiropractic and Rehabilitation does not sell, share, or disclose your personal information to third parties for marketing purposes. Your contact details and personal information will never be sold or distributed to outside organizations for advertising or promotional use.
4. Communication Consent
If you opt in to receive text messages from our clinic, we will use your phone number strictly to provide relevant updates about your care, such as appointment reminders, scheduling information, or follow-up messages.
You may opt out of receiving these communications at any time by replying “STOP.”
5. Data Security
We implement a variety of administrative, technical, and physical safeguards to protect your personal and health information. Access to your data is limited to authorized staff members who need it to perform their duties.
6. HIPAA Compliance
Balanced Livermore Chiropractic and Rehabilitation complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which sets national standards for the protection of sensitive patient health information.
As a healthcare provider, we are legally required to:
We only use or disclose your PHI for purposes directly related to your care and treatment, payment for services, and healthcare operations—unless you provide written authorization for other uses. Your PHI will not be shared with third parties for marketing or other non-treatment purposes.
You have the right to:
We maintain administrative, technical, and physical safeguards to ensure your health information remains confidential and secure. If you have any questions about our HIPAA compliance or how your health information is handled, please contact our office directly.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in regulations, technology, or our practice. The updated policy will be posted on our website with the effective date noted.
8. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us:
Balanced Livermore Chiropractic and Rehabilitation
1422 Concannon Blvd., Livermore, CA 94550
925-273-7016
info@balancedlivermore.com
SMS Terms & Conditions
By providing your mobile phone number, you consent to receive SMS messages from Balanced Livermore related to your inquiry. Message Frequency
Message frequency may vary.
Message and Data Rates
Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our team at 925-273-7016.
Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1. Information We Collect
We may collect the following types of information when you interact with our clinic, website, or communication systems:
- Contact information (name, phone number, email, mailing address)
- Health and medical information provided by you or your healthcare provider
- Insurance and payment information
- Appointment details and preferences
- Communication preferences, including text messaging opt-ins
2. How We Use Your Information
The information we collect is used solely to support your care and improve your experience with our clinic. This includes:
- Scheduling and confirming appointments
- Coordinating treatment and services
- Communicating with you about your care
- Processing payments and insurance claims
- Internal administrative purposes
3. No Sale or Sharing of Personal Information for Marketing
Balanced Livermore Chiropractic and Rehabilitation does not sell, share, or disclose your personal information to third parties for marketing purposes. Your contact details and personal information will never be sold or distributed to outside organizations for advertising or promotional use.
4. Communication Consent
If you opt in to receive text messages from our clinic, we will use your phone number strictly to provide relevant updates about your care, such as appointment reminders, scheduling information, or follow-up messages.
You may opt out of receiving these communications at any time by replying “STOP.”
5. Data Security
We implement a variety of administrative, technical, and physical safeguards to protect your personal and health information. Access to your data is limited to authorized staff members who need it to perform their duties.
6. HIPAA Compliance
Balanced Livermore Chiropractic and Rehabilitation complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which sets national standards for the protection of sensitive patient health information.
As a healthcare provider, we are legally required to:
- Protect the privacy of your Protected Health Information (PHI)
- Provide you with notice of our legal duties and privacy practices with respect to your PHI
- Follow the terms of our current privacy policy
We only use or disclose your PHI for purposes directly related to your care and treatment, payment for services, and healthcare operations—unless you provide written authorization for other uses. Your PHI will not be shared with third parties for marketing or other non-treatment purposes.
You have the right to:
- Access and request a copy of your health records
- Request corrections to your health records
- Request restrictions on certain uses or disclosures
- Receive a list of disclosures made of your PHI
- File a complaint if you believe your privacy rights have been violated
We maintain administrative, technical, and physical safeguards to ensure your health information remains confidential and secure. If you have any questions about our HIPAA compliance or how your health information is handled, please contact our office directly.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in regulations, technology, or our practice. The updated policy will be posted on our website with the effective date noted.
8. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us:
Balanced Livermore Chiropractic and Rehabilitation
1422 Concannon Blvd., Livermore, CA 94550
925-273-7016
info@balancedlivermore.com
SMS Terms & Conditions
By providing your mobile phone number, you consent to receive SMS messages from Balanced Livermore related to your inquiry. Message Frequency
Message frequency may vary.
Message and Data Rates
Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our team at 925-273-7016.
Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
